Zane Eggleston
Moseley,VA
Summary
Driven by results, I leveraged team leadership and complex problem-solving skills at Legacy Lawn And Landscape to enhance business performance and resolve staff conflicts. Excelled in multitasking and verbal communication, significantly improving customer service and engagement at OfficeMax. Proven track record in staff training and sales management, fostering strong relationships and operational excellence. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
4
4
years of professional experience
Work History
Manager
Legacy Lawn And Landscape
01.2024 - Current
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Sales Assistant
OfficeMax
02.2021 - 03.2023
- Processed transactions accurately while maintaining a high level of customer service.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
No Degree - Sports Management
Bluefield State College
Bluefield, WV12.2024
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Sales management
- Budget Control
- Multitasking
- Problem-Solving
Accomplishments
- Supervised team of 4 staff members.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Manager
Legacy Lawn And Landscape
01.2024 - Current
Sales Assistant
OfficeMax
02.2021 - 03.2023
No Degree - Sports Management
Bluefield State College
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