Zane Williford
Denton,TX
Summary
Dynamic sales associate with proven expertise at Verizon, excelling in customer service and sales strategies. Recognized for enhancing customer satisfaction and driving repeat business through effective problem-solving and teamwork. Skilled in retail operations and cash handling, consistently achieving sales targets while maintaining a positive shopping experience.
Overview
15
15
years of professional experience
Work History
Sales Associate
Verizon
Enid, OK
06.2025 - 12.2025
- Assisted customers with product selection and account management inquiries.
- Collaborated with team members to achieve sales targets and improve customer satisfaction.
- Maintained up-to-date knowledge of promotions, products, and industry trends to inform clients.
- Provided technical support for devices and network services to enhance user experience.
- Resolved customer complaints efficiently while ensuring a positive shopping experience.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Executed merchandising strategies to optimize product displays and drive sales performance.
Warehouse Worker
Albright Steel and Wire
Enid, OK
07.2022 - 04.2025
- Operated forklifts and pallet jacks for efficient material handling.
- Maintained accurate inventory records using warehouse management systems.
- Assisted in loading and unloading shipments to ensure timely delivery.
- Inspected incoming materials for quality compliance and reporting discrepancies.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
Assembly Technician
Legacy Signs Of Texas
Denton, TX
01.2022 - 07.2022
- Operated hand and power tools to assemble signage components efficiently.
- Followed safety protocols to maintain a secure work environment consistently.
- Interpreted blueprints and specifications for accurate assembly of products.
- Collaborated with team members to streamline production processes and reduce delays.
Shift Manager
Papa Johns
Denton, TX
08.2010 - 03.2017
- Supervised daily operations to ensure efficient workflow and customer satisfaction.
- Trained and mentored team members on service standards and operational procedures.
- Managed inventory levels, optimizing stock to reduce waste and improve cost efficiency.
- Coordinated shift schedules, ensuring adequate staffing for peak business hours.
- Resolved customer inquiries and complaints promptly, enhancing overall dining experience.
- Implemented quality control measures to maintain product consistency and safety standards.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Kept employees operating productively and working on task to meet business and customer needs.
- Promoted a positive work environment through open communication and constructive feedback.
- Supervised employees and oversaw quality compliance with company standards for food and services.
Education
No Degree - Engineering Mechanics
Cisco College
Cisco, TXHigh School Diploma - General Studies
John H. Guyer High School
Corinth, TX06.2009
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Goal oriented
- Store opening and closing
- Sales expertise
- Retail store operations
Timeline
Sales Associate
Verizon
06.2025 - 12.2025
Warehouse Worker
Albright Steel and Wire
07.2022 - 04.2025
Assembly Technician
Legacy Signs Of Texas
01.2022 - 07.2022
Shift Manager
Papa Johns
08.2010 - 03.2017
No Degree - Engineering Mechanics
Cisco College
High School Diploma - General Studies
John H. Guyer High School