Zaneisha Odneal
Forrest City,AR
Summary
Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it.
Knowledge certified medical assistant. Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Assistant
Earle Family Medical Clinic
Earle, AR
12.2023 - Current
- Positioned patients properly during examination or treatment for comfort and safety.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Registered new patients into practice management software program accurately entering demographic information.
- Cleaned and maintained medical equipment following procedures and standards.
- Handled general office duties to support administrative staff during peak hours.
- Responded to patient callbacks and phone-in prescription refill requests.
- Administered injections, medications and treatments as directed by the physician.
- Labeled and completed lab requisitions using ICD and CPT coding.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Contacted medical facilities to schedule patients for admission.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Organized patient charts before each day's clinic sessions began.
- Measured vital signs and took medical histories to prepare patients for examination.
- Verified patient information prior to specimen collection.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Provided excellent customer service while interacting with patients.
- Observed patient for unusual reactions or events to take appropriate action under established guidelines.
- Maintained a clean, safe, and organized work environment.
- Performed venipuncture and other blood collection procedures according to established standards.
Caregiver
n/a
Forrest City, AR
08.2021 - 02.2023
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Monitored clients' activity levels and helped prevent sedentary behavior.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Maintained clean and well-organized environment for client happiness and safety.
- Built strong and trusting rapport with clients and loved ones.
Education
Diploma - Medical Assistant
Concorde Career College
Southaven, MS04-2024
High School Diploma -
Forrest City High School
Forrest City, AR05-2018
Skills
- Patient-Focused Care
- Data Entry
- Patient Flow Management
- Medical Terminology
- Phlebotomy
- Patient Scheduling
- HIPAA Compliance
- Indirect Patient Care
- Medical Procedures
- Specimens Collection and Processing
- Direct Patient Care
- Patient Feeding
- Electrocardiography (EKG)
- Vital Sign Monitors
- EKG Set up and Monitoring
Certification
- BLS/CPR certification 9/2025
- Certified Medical Assistant - certified 1/12/2024(waiting on my certificate to come in)
Languages
English
Professional
Spanish
Limited
References
References available upon request.
Timeline
Medical Assistant
Earle Family Medical Clinic
12.2023 - Current
Caregiver
n/a
08.2021 - 02.2023
Diploma - Medical Assistant
Concorde Career College
High School Diploma -
Forrest City High School
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