Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zaniah Brown

Prairie View,TX

Summary

Proven leader and efficient cashier at Sonics Drive In, adept in customer service and cash management. Enhanced customer satisfaction through exceptional service and accurate transaction handling. Skilled in POS systems and maintaining store appearance, demonstrating a strong work ethic and reliability. Achieved significant improvements in customer engagement and operational efficiency. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.

Overview

3
3
years of professional experience

Work History

Cashier

Sonics Drive In
03.2024 - 07.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.

Sales Associate

PacSun-Pacific Sunwear
03.2022 - 06.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.

Shift Leader

Smoothie King
06.2021 - 10.2021
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.

Education

High School Diploma -

Stafford High School
Stafford, TX
06.2024

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Cleaning and sanitizing
  • Money Handling
  • Cash handling and management
  • Reliability and punctuality
  • Order Taking
  • Product restocking
  • Refund handling
  • POS Systems

Timeline

Cashier

Sonics Drive In
03.2024 - 07.2024

Sales Associate

PacSun-Pacific Sunwear
03.2022 - 06.2022

Shift Leader

Smoothie King
06.2021 - 10.2021

High School Diploma -

Stafford High School
Zaniah Brown