Summary
Work History
Education
Skills
Languages
Timeline
Generic

Zaniya Ivory

Montgomery,AL

Summary

Dynamic and dedicated professional with extensive experience as a Cashier at Sonic, excelling in customer service and cash handling. Proven ability to enhance customer satisfaction through effective communication and teamwork. Recognized for maintaining a balanced cash drawer and fostering repeat business through strong relationship-building skills.

Work History

Cashier

Sonic
Montgomery, AL
04.2025 - Current
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with product inquiries and provided accurate information.
  • Maintained an organized cash register area for optimal efficiency.
  • Supported team in maintaining store cleanliness and visual merchandising standards.
  • Adapted quickly to various payment methods and technology updates.
  • Collaborated with colleagues to enhance the overall customer service experience.
  • Participated in training sessions to develop product knowledge and sales techniques.
  • Greeted customers entering the store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds, and resolving transaction issues.
  • Counted money in cash drawers at the beginning and end of shifts to maintain accuracy.
  • Stocked, tagged, and displayed merchandise as required.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Handled cash, credit, and debit transactions with attention to detail.

Education

High School Diploma -

The Pearl Academy
Montgomery, AL
06-2024

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Money handling
  • Cash register operation
  • Order taking
  • Professionalism and courtesy
  • Payment processing
  • Refunds and exchanges

Languages

English
Full Professional

Timeline

Cashier

Sonic
04.2025 - Current

High School Diploma -

The Pearl Academy