Zaniyah Westbrook
Atlanta,GA
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments, and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
3
3
years of professional experience
Work History
Cashier
Great American Cookies
02.2025 - Current
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Cashier
Cinnabon Bakery
01.2023 - Current
- Built relationships with customers to encourage repeat business.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Operated cash register to record transactions accurately and efficiently.
- Used POS system to enter orders, process payments and issue receipts.
Team Member/Cashier
Krystal's
01.2022 - 01.2023
- Trained new team members by relaying information on company procedures and safety requirements.
- Operated register to process payments and collect cash payment for order totals.
- Maintained productive, efficient approach to all tasks.
- Learned all required tasks quickly to maximize performance.
- Worked different stations to provide optimal coverage and meet production goals.
Education
High School Diploma -
Carver Steam Acadamey
Atlanta, GA05-2025
Skills
- Communication skills
- Time Management
- Organizational Skills
- Leadership
- Customer Service
- Cash Operations
- Product restocking
- Returns processing
- Drawer balancing
- Training and onboarding
- Cleaning and sanitizing
- Sales expertise
- Money handling
- Point-of-sale system
- Hospitality and accommodation
- Complaint resolution
- Customer service
- Customer relations
- Issue resolution
- Conflict resolution
- Product knowledge
- Basic math
- Clear communication
- Customer assistance
- Customer service excellence
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Language Reference
Latisha Perkins, Maybridge Management LLC, (9110) 551-9498, English
Languages
English
Native or Bilingual
Timeline
Cashier
Great American Cookies
02.2025 - Current
Cashier
Cinnabon Bakery
01.2023 - Current
Team Member/Cashier
Krystal's
01.2022 - 01.2023
High School Diploma -
Carver Steam Acadamey
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