Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Zaria Naseer

Greensboro,NC

Summary

I am not only a very dedicated UNCG student, but also a highly proactive hospitality professional with a focus on productivity and task efficiency. Demonstrated skills in customer service and time management lead to high order accuracy. Effective communicator and team player, dedicated to providing superior guest satisfaction.

Overview

3
3
years of professional experience

Work History

Server

Mac's Speed Shop
03.2025 - Current
  • Greeted and seated guests promptly, ensuring a welcoming and positive dining experience
  • Took accurate food and beverage orders and entered them efficiently into the POS system
  • Delivered food and drinks in a timely manner while maintaining quality service standards
  • Managed multiple tables simultaneously, balancing speed and attentiveness during high-volume shifts
  • Resolved guest concerns quickly and professionally to ensure customer satisfaction
  • Maintained cleanliness and organization of dining areas in compliance with health and safety regulations

Host/Server Assistant

Carrabbas
11.2023 - 07.2024
  • Courteously answer phone calls, welcome and seat guests, and present menus
  • Prepare seat arrangements and organize reservations to ensure guest satisfaction
  • Monitor dining room for proper cleanliness and supply levels
  • Greeted and escorted customers to their table as soon as seating was available
  • Completed various dining room tasks while providing excellent customer service
  • Charged with creating table arrangements and booking reservations

Server/Cashier/Food Prep

Small BnB Cafe
05.2023 - 07.2024
  • Optimize service quality by actively listening and responding to customer requests
  • Accurately record orders and cash out customers after each meal
  • Greet customers and offer seating options
  • Provide menu and recommend food and drink options based on customer queries
  • Promptly serve food orders and various hot and cold beverages to customers
  • Check back to ensure customers are satisfied with all food items
  • Process customer payments

Farm Attendant/ Event Staff/ Camp Counselor

Old Mill Farm
02.2022 - 04.2023
  • Delivered high-quality service for a variety of special events
  • Oversaw catering and event teams; coordinated food supplies, event equipment, and decorations; and ensured high-quality service of food and beverages in compliance with dietary needs and restrictions
  • Oversee groups of 8-11 students during summer camps
  • Provided emotional support to youth attendees as needed
  • Ensure children's safety and well-being at all points
  • Cleaning out farm stalls, making sure animals are fed and healthy

Education

BA - Psychology

UNCG
Greensboro
06.2028

High School -

Seaforth High School
Pittsboro, NC
06.2025

Skills

  • Customer service
  • Cleanliness
  • Punctual
  • Organization
  • Conflict resolution
  • Active listening
  • Sales techniques
  • Multitasking and organization

Affiliations

  • Babysitting/Nannying
  • Varsity Cheer Captain
  • Volunteering at Food Pantry (Farm at Penny Lane)
  • Volunteering at Animal Shelters (Happy Hills Animals)
  • Tutoring Middle/High School Students
  • Cosmetology Student
  • Nail Technician Business Owner

References

References available upon request.

Timeline

Server

Mac's Speed Shop
03.2025 - Current

Host/Server Assistant

Carrabbas
11.2023 - 07.2024

Server/Cashier/Food Prep

Small BnB Cafe
05.2023 - 07.2024

Farm Attendant/ Event Staff/ Camp Counselor

Old Mill Farm
02.2022 - 04.2023

BA - Psychology

UNCG

High School -

Seaforth High School

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Zaria Naseer