Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Zaria Reyes

Northlake,IL

Summary

Dynamic and dedicated server with a proven track record at Chili’s, excelling in customer service and direct sales. Recognized for enhancing guest experiences and effectively recommending menu items. A quick learner who thrives in fast-paced environments, ensuring cleanliness and safety while fostering team collaboration.

Overview

1
1
Certification
6
6
years of professional experience

Work History

Server

Chillis
Melrose Park, Illinois
10.2024 - Current
  • Delivered exceptional service a large vlume of daily customers, enhancing dining experience.
  • Assisted team during peak shifts to improve service flow and customer satisfaction.
  • Ensured cleanliness and organization of dining area and tables, promoting a welcoming environment.

Server

Kona Grill
Oak Brook, Illinois
04.2024 - 10.2024
  • Provided excellent customer service to enhance guest experience.
  • Greeted customers promptly to ensure they felt acknowledged and valued., answered questions, and recommended specials to increase profits.
  • Recommended menu items based on guest preferences effectively.
  • Stayed informed about daily specials, new menu items, promotions.

Server

Chili’s
North Riverside, USA
07.2023 - 03.2024
  • Greeted guests and created a welcoming environment while ensuring quality service delivery.
  • Leveraged menu knowledge to enhance guest satisfaction and address inquiries effectively.
  • Coordinated multiple tasks while assisting guests to enhance overall dining experience.

Sales Associates

Hand & Stone Massage and Facial Spa
Elmhurst, USA
02.2022 - 07.2023
  • Delivered exceptional sales service to enhance client satisfaction and drive sales.
  • Interacted with visitors to promote membership sign-ups.
  • Welcomed visitors and addressed their questions and concerns promptly.

BOH Team Member

Chick-Fil-A
Elmhurst, USA
09.2020 - 09.2021
  • Resolved day-to-day issues, organized meetings, trained new team members, and implemented improvement ideas to enhance overall business understanding.
  • Communicated with team members to navigate job responsibilities and complete daily tasks efficiently.
  • Maintained cleanliness in work areas to ensure a safe and organized environment., organized, and safe to promote efficiency and team safety.

Education

Associates - Finance

Triton College
River Grove, IL
05-2025

High School Diploma -

Leyden High School
Franklin Park, IL
01-2021

Bachelors - Business Administration And Management

University of Illinois At Chicago
Chicago, IL
08-2026

Skills

  • Menu knowledge
  • Customer service
  • Guest interaction
  • Upselling techniques
  • Sanitation practices
  • Quick learner

Certification

  • Learn2Serve Food Handler Training Course (ANAB-Accredited)
  • Illinois BASSET Alcohol Seller/Server

Timeline

Server

Chillis
10.2024 - Current

Server

Kona Grill
04.2024 - 10.2024

Server

Chili’s
07.2023 - 03.2024

Sales Associates

Hand & Stone Massage and Facial Spa
02.2022 - 07.2023

BOH Team Member

Chick-Fil-A
09.2020 - 09.2021

Associates - Finance

Triton College

High School Diploma -

Leyden High School

Bachelors - Business Administration And Management

University of Illinois At Chicago
Zaria Reyes