Zaria Smith
Canton,MS
Summary
Dynamic and results-driven professional with great experience in customer service and team leadership at Ollie's Bargain Outlet. Proven ability to enhance customer satisfaction through effective problem-solving and cash handling. Recognized for training new cashiers and optimizing team performance, fostering a positive shopping experience. Adaptable and dependable in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Cashier Team Lead
Ollie's Bargain Outlet Holdings Inc.
08.2024 - 02.2025
- Supervised cashier team, ensuring efficient and accurate transactions.
- Managed cash handling procedures to maintain compliance with company policies.
- Resolved customer inquiries and complaints, enhancing overall shopping experience.
- Assisted in scheduling shifts to optimize staffing levels during peak hours.
Cashier
Sullivans Foods
11.2023 - 05.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer, ensuring alignment with transaction totals at shift end.
- Assisted in stocking shelves and organizing merchandise to improve store presentation.
- Trained new cashiers on register operations and customer engagement techniques.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Team Member
McAllister's Deli
10.2022 - 09.2023
- Provided exceptional customer service to enhance guest experiences.
- Assisted team in maintaining cleanliness and organization of workspace.
- Operated equipment safely and efficiently in fast-paced environment.
- Collaborated with team members to ensure timely product delivery.
- Engaged with customers to address inquiries and resolve issues promptly.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Executed daily tasks with attention to detail and accuracy.
- Developed strong cooperative relationships with coworkers and managers.
Education
Biology
Hinds Community College
05-2026
Skills
- Customer service
- Team leadership
- Problem-solving
- Cash handling
- Positive attitude
- Flexible schedule
- Money handling
- Cashier training
- Product restocking
- Adaptability and dependability
Timeline
Cashier Team Lead
Ollie's Bargain Outlet Holdings Inc.
08.2024 - 02.2025
Cashier
Sullivans Foods
11.2023 - 05.2024
Team Member
McAllister's Deli
10.2022 - 09.2023
Biology
Hinds Community College
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