Zarinah Samad
Dallas,TX
Summary
Accomplished Data Entry Intake Coordinator with a proven track record at Continuum Global Solutions, enhancing patient satisfaction and reducing errors by implementing thorough verification processes. Skilled in insurance verification and customer service, demonstrating significant improvements in data accuracy and efficiency. Expertise in Salesforce and medical terminology, committed to maintaining confidentiality and exceeding healthcare providers' expectations.
Overview
5
5
years of professional experience
Work History
Data Entry Intake Coordinator
Continuum Global Solutions
2023.12 - Current
- Reduced errors in patient data entry with thorough verification processes and attention to detail.
- Completed intake assessment forms and filed clients' charts.
- Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
- Enhanced patient satisfaction with timely and accurate information during the intake process.
- Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
- Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
Data Intake Specialist
Cohere Communications
2019.03 - 2023.10
- Coordinated closely with IT teams to troubleshoot software issues impacting data intake workflows, reducing downtime significantly.
- Enhanced data accuracy by conducting thorough quality checks and promptly addressing any discrepancies.
- Completed data entry tasks with accuracy and efficiency.
Education
Associates In Communications - Communications
SNHU
New Hampshire, OHHigh School Diploma - Communications
Lincoln High School
Dallas, TX05.2001
Skills
- Insurance Verification
- Salesforce Platform Experienced
- Medical Terminology
- Customer Service
Timeline
Data Entry Intake Coordinator
Continuum Global Solutions
2023.12 - Current
Data Intake Specialist
Cohere Communications
2019.03 - 2023.10
Associates In Communications - Communications
SNHU
High School Diploma - Communications
Lincoln High School
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