Zartash Ali
Brooklyn,NY
Summary
Dynamic Intake Coordinator with a proven track record at HSM Personal Care, excelling in insurance verification and follow-up skills. Enhanced patient intake processes by reducing data entry errors and fostering collaboration with healthcare professionals. Known for delivering exceptional customer service while maintaining strict confidentiality and adhering to HIPAA guidelines.
Overview
9
9
years of professional experience
Work History
Intake Coordinator
HSM Personal Care
Brooklyn, NY
03.2021 - Current
- Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
- Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
- Reduced errors in patient data entry with thorough verification processes and attention to detail.
- Completed intake assessment forms and filed clients' charts.
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Collaborated with healthcare professionals to ensure patients received appropriate services and resources.
- Communicated with referral sources, physicians, and associated staff to check documentation for proper signatures.
- Resolved issues related to insurance authorizations or medical necessity quickly, minimizing delays in service provision.
Coordinator
S & A Unified
Brooklyn, NY
01.2016 - 06.2020
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
Education
Sociology
Punjab University
Pakistan 09.2014
High School Diploma - Social Sciences
Midwood High School
Brooklyn, NY09.2010
PS217
Brooklyn, NY06.2005
Junior High School -
Isaac Asimov
Brooklyn NY09.2001
Skills
- Insurance verification
- Follow-up skills
- Multi-line phone systems
- Appointment scheduling
Languages
Urdu
Full Professional
English
Full Professional
Hindi
Full Professional
Timeline
Intake Coordinator
HSM Personal Care
03.2021 - Current
Coordinator
S & A Unified
01.2016 - 06.2020
Sociology
Punjab University
High School Diploma - Social Sciences
Midwood High School
PS217
Junior High School -
Isaac Asimov