Overview
Work History
Education
Skills
Academic Projects
Leadership Experiences And Activities
Timeline
Generic

Zaviya Bernardez

Silver Spring,MD

Overview

1
1
year of professional experience

Work History

Sales Associate

Finish Line
Towson, MD
10.2023 - Current
  • Greet customers and identify their needs
  • Make suggestions and provide product information
  • Maintain records and stock shelves
  • Prevent theft and ensure store cleanliness
  • Multi-task effectively in a fast-paced environment.
  • Cleaned the work area regularly to maintain a safe working environment.
  • Organized finished goods into boxes or bins for transport or storage.

Education

Bachelor of Science - Strategic Communication

Morgan State University
Baltimore, MD
05-2026

Skills

  • Strong verbal and written communication
  • Public speaking and presentation
  • Media writing and content creation
  • Customer relations and conflict resolution
  • Team collaboration and leadership
  • Social media management (Facebook, Twitter, Instagram)
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Adobe)

Academic Projects

Amazon Music Strategic Project

Strategic Communication Class, Morgan State University

2024 - Present

  • Conducted in-depth research on Amazon Music's mission, core values, and product offerings, comparing its positioning to competitors in the music streaming industry.
  • Developed strategies to improve Amazon Music’s customer service and statistical performance, analyzing industry trends and customer feedback.
  • Collaborated with a team to create a comprehensive report, contributing to strategic planning and presenting findings to enhance Amazon Music’s growth and customer experience.

Annual Thanksgiving Dinner Coverage
Morgan State University — November 2024

  • Reported on Morgan State University's Annual Thanksgiving Dinner at the Thurgood Marshall Dining Hall, highlighting its role in fostering community and gratitude among students.
  • Shot dynamic event footage and conducted three interviews with participants, capturing their reflections and the event's impact.
  • Authored a 250-word script summarizing the event’s purpose, activities, and key moments for a polished news story.

2024 Voter Perspectives – Election Reporting Project
Morgan State University TV and Radio Stations — November 2024

  • Reported on voter sentiments during the 2024 election at local polling stations, exploring diverse perspectives on key issues and the voting experience.
  • Conducted interviews with voters, fostering open and insightful conversations about their election views.
  • Produced interview segments for broadcast on Morgan State University's TV and radio platforms, amplifying community voices.

Leadership Experiences And Activities

  • Morgan State Chapter: National Council of Negro Women (NCNW) Fall 2024-Present
  • Mission to lead, empower, and advocate for women of African descent, their families, and communities
  • Mentorship Programs: Provided support to youth at City Neighbors Charter School
  • engaged in community service within Baltimore

Timeline

Sales Associate

Finish Line
10.2023 - Current

Bachelor of Science - Strategic Communication

Morgan State University

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Zaviya Bernardez