Highly trained in phlebotomy and patient care assistant with strong clinical abilities and successful career in both operating the front desk and performing draws throughout the facility. Proactive and organized with a passionate commitment to high quality patient care.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Teacher
Alfred Saliba Family Service Center
Dothan, AL
05.2023 - 04.2025
Developed engaging lesson plans aligned with curriculum standards and diverse learning styles.
Implemented innovative teaching strategies to enhance student engagement and participation.
Mentored junior teachers, fostering professional development and collaboration within the team.
Analyzed student performance data to identify areas for improvement and tailored interventions accordingly.
Coordinated extracurricular activities that enriched students' educational experiences and promoted teamwork.
Led workshops on best practices in classroom management and instructional techniques for faculty members.
Established strong relationships with parents and guardians to support student achievement and well-being.
Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Advocated for curriculum enhancements based on emerging educational trends and research findings.
Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Phlebotomist
Southeast Health
Dothan, AL
02.2017 - 04.2025
Match laboratory requisition forms to specimen tubes.
Dispose of contaminated sharps, blood, or other biohazard fluids or tissue.
Draw blood from veins by vacuum tubes, syringe, and butterfly venipuncture.
Draw blood from capillaries by dermal puncture, such as heel or finger stick.
Enter patient, specimen, insurance, or billing information into computer.
Organize and clean blood drawing trays, ensuring that all instruments are needles, syringes, or related items are of first-time use.
Collected blood samples from patients using various venipuncture techniques.
Maintained accurate records of patient information and specimen labeling.
Stocked phlebotomy cart or carrier with appropriate supplies.
Tracked collected specimens by initialing, dating, and noting times of collection.
Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
Packaged and shipped specimens to central lab daily.
Assembled tourniquets, needles, and blood collection devices to prepare work trays.
Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
Used personal protective equipment correctly to protect coworkers and patients.
Tax Specialist
H&R BLOCK
04.2015 - 04.2021
Operate telephone switchboard to answer, screen, or forward calls to provide information, take messages, or schedule appointments.
Greet persons entering establishment, determine nature and purpose of visit, and escort to specific location.
Receive payment and record receipts for service.
Transmit information about establishment, such as location of departments or offices, employees within the organization, or services provided.
Schedule appointments, maintain, and update appointment calendars.
File and maintain records.
Prepared and filed individual and business tax returns ensuring compliance with federal and state regulations.
Resolved client inquiries efficiently, providing accurate information on tax laws and filing procedures.
Client Service Professional
Kelley Services Staffing
Dothan, AL
03.2015 - 04.2021
Instruct students individually and in a group, setting using various teaching methods such as lectures, discussions, and demonstrations.
Read books to entire class or small groups.
Enforce administration policies and rules governing students.
Use computers, audio-visual aids, and other equipment and materials to supplement presentations.
Organize and lead activities designed to promote physical, mental, social development.
Perform administrative duties such as assisting in school libraries, hall and cafeteria monitoring, and bus unloading.
Managed front desk operations, ensuring seamless visitor check-in and appointment scheduling.
Coordinated communication between departments, enhancing information flow and collaboration.