Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Zayana Bocheeva

Brooklyn,New York

Summary

Dynamic and results-oriented professional with a proven track record at very busy Bakery Store "Sesame" and a background as a Brow Artist. Excelled in customer service and creative thinking, enhancing customer loyalty and repeat business through exceptional service and tailored solutions. Skilled in teamwork, collaboration, and problem-solving, consistently meeting business needs with adaptability and a positive engagement approach.

Overview

2
2
years of professional experience

Work History

Sales Associate

Bakery Store "Sesame"
Brooklyn, NY
08.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Greeted customers entering store and responded promptly to customer needs.
  • Assisted customers with returns, refunds and resolving transaction issues.

Brow Artist

Beauty Salon
Moscow
07.2022 - 10.2022
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Continuously updated skills through professional development workshops or seminars to provide cutting-edge services for clientele.
  • Increased customer loyalty through exceptional service, resulting in repeat bookings and referrals.
  • Developed customized brow design plans based on individual facial features and preferences.
  • Consulted with clients during appointments to understand their needs and deliver tailored results accordingly.
  • Educated clients on proper brow maintenance techniques to extend the benefits of their treatments.
  • Consulted with clients to understand desired look and discuss available lash options.
  • Answered phone calls and emails to schedule client appointments.

Education

Bachelor of Science - Criminal Law

Academy of Justice
Moscow
06.2017

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Reliable and punctual
  • Honest and Dependable
  • Creative Thinking
  • Positive Customer Engagement
  • Adaptable and Flexible

Languages

Russian
Native or Bilingual

Timeline

Sales Associate

Bakery Store "Sesame"
08.2023 - Current

Brow Artist

Beauty Salon
07.2022 - 10.2022

Bachelor of Science - Criminal Law

Academy of Justice
Zayana Bocheeva