Zayna Drawdy
Cullman,AL
Summary
Dynamic strong background in customer service and teamwork, at Moe’s, Newk’s, and Bama Kush. Leadership and teamwork skills from 6 years in band and 2 years in YLL club. Babysitter for 6+ years. Training new hires and getting along well with everyone I work with. Good ability to build customer relationships and manage cash transactions accurately. Good with multitasking and problem-solving skills, ensuring exceptional service and operational efficiency in fast-paced environments.
Overview
2026
2026
years of professional experience
Work History
Sales Associate
Bama Kush
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Answered customer questions about sizing, accessories, and merchandise care.
Food Service Worker
Moes Southwestern Grill
Cullman, AL
11.2022 - 03.2025
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Server
Newks Eatery Cafe
Cullman, AL
11.2020 - 08.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
High School Diploma -
Good Hope High School
Good Hope, ALSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Flexible schedule
- Cash register operation
- Leadership skills
Timeline
Food Service Worker
Moes Southwestern Grill
11.2022 - 03.2025
Server
Newks Eatery Cafe
11.2020 - 08.2021
Sales Associate
Bama Kush
High School Diploma -
Good Hope High School