Zaynab Waliuddin
San Jose,CA
Summary
Highly qualified in customer service and familiar with the skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.
Overview
5
5
years of professional experience
Work History
Brand Ambassador
Urban Outfitters
San Francisco
05.2025 - Current
- Handled high volumes of transactions while managing additional responsibilities.
- Provided up-to-date information on new stock and promotions to enhance customer experience.
- Developed engaging product displays to enhance customer experience and drive brand awareness.
- Fostered relationships with customers, providing tailored recommendations that increased loyalty and repeat visits.
- Trained new staff on brand standards, ensuring consistent messaging and customer interaction techniques.
Barista
Beanery of Alameda
Alameda
07.2023 - 07.2026
- Prepared espresso according to company standards, ensuring consistency in quality.
- Verified orders with high accuracy, minimizing errors and enhancing customer satisfaction.
- Coordinated weekly schedule and inventory orders.
Sales Associate
Michaels
Alameda
09.2021 - 01.2023
- Ordered and managed weekly store inventory to ensure product availability.
- Answered customer inquiries over the phone, adhering to company guidelines to provide accurate information.
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Maintained inventory accuracy through regular stock checks and organized merchandise displays effectively.
- Trained new associates on sales techniques and store policies to ensure consistent service delivery.
Education
High School Diploma -
Alameda Science And Technology Institute
Alameda06-2023
Skills
- Customer service
- Expertise in multiple POS systems
- Effective communicator
- Goal-oriented mindset
- Inventory management
- Teamwork and collaboration
Timeline
Brand Ambassador
Urban Outfitters
05.2025 - Current
Barista
Beanery of Alameda
07.2023 - 07.2026
Sales Associate
Michaels
09.2021 - 01.2023
High School Diploma -
Alameda Science And Technology Institute