ZAYNE NEUMANN
Grand Rapids,MI
Summary
Hardworking account manager with several years of experience working directly with clients to service accounts. Expert at communication and applying targeted salesmanship techniques to achieve sales goals. Successful at increasing revenue with new accounts while maintaining relationships with existing ones. I have experience in insurance and banking, and had a 3.5 GPA in the Seidman College of Business at Grand Valley State.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Account Manager
State Farm
Grandville, MI
11.2023 - Current
- Drafted proposals outlining services, costs, and benefits for prospective customers.
- Resolved customer complaints in a timely manner.
- Coordinated with internal teams to ensure timely delivery of products and services to clients.
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
Personal Banker II
Fifth Third Bank
05.2022 - 06.2023
- Advised customers on various financial products available from the bank.
- Promoted additional bank services through personal contact with customers.
- Analyzed financial documents provided by customers to determine their needs.
Bank Teller
Comerica Bank
04.2021 - 09.2021
- Educated customers about different types of banking services available at the branch.
- Assisted customers with basic technical issues related to digital banking platforms.
- Participated in weekly training sessions to stay abreast of changes in banking regulations.
Education
Bachelor's Degree in Finance -
Grand Valley State University
Grand Rapids, MI04.2022
Skills
- NAICS Certified
- Proficient in Microsoft Office
- Knowledgeable in Excel
- Time Management
- Dealing with Customers Directly
Accomplishments
- 01/2022, Deans List, Grand Valley State University, Awarded to students with an overall GPA of 3.5 or better by the Dean.
Certification
- Property and Casualty Insurance License
Timeline
Account Manager
State Farm
11.2023 - Current
Personal Banker II
Fifth Third Bank
05.2022 - 06.2023
Bank Teller
Comerica Bank
04.2021 - 09.2021
Bachelor's Degree in Finance -
Grand Valley State University
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