Summary
Overview
Work History
Education
Skills
Languages
Timeline
Barista

Zaysha Westberg

Rosemount,MN

Summary

I love working and I enjoy making customers feel satisfied and happy. I'm a fast worker and motivated to create a smoothly flowing work environment. I love talking to people and I love being organized.

Overview

5
5
years of professional experience

Work History

Sales Associate

Three Dog Bakery
06.2022 - 08.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Horseback Riding Instructor

JJ's Equestrian Academy
09.2020 - 08.2023
  • Taught proper communication and riding commands for optimal control and safety around horses.
  • Supported riders' pursuit of advanced equestrian sports such as vaulting, racing and sliding.
  • Cleaned and maintained facility with 30+ horses and adhered to veterinary visit schedule, feeding routines, and cleaning practices.
  • Organized activities to promote learning and increase student enjoyment.
  • Diffused potentially dangerous situations between horses and students with practices instilled through experience and repetition.

Barista

Dunkin' Donuts
01.2022 - 06.2022
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Cleaned counters, machines, utensils, and seating areas daily.

Restaurant Team Member

Costa Vida
06.2021 - 06.2022
  • Cultivated warm relationships with regular customers.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
  • Used proper techniques to prepare food and ingredients.
  • Operated register to process payments and collect cash payment for order totals.
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Used cash registers and calculators to prepare bills, accept payments and make change.

Barista

Leonidas Chocolate Cafe
01.2025 - 06.2025


  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Controlled line and crowd with quick, efficient service.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Operated espresso machines and commercial coffee brewers to create beverages.

Education

Bachelor of Science - Public Relations

University of Minnesota
Minneapolis, MN
06.2028

Skills

  • Sales Development
  • Outgoing Personality
  • Time management
  • Opening and closing duties
  • Excellent people skills
  • Adapt to diverse groups
  • Relationship Building
  • Sales expertise
  • Friendly and outgoing
  • Problem-solving

Languages

Swedish
Native or Bilingual
Chinese (Mandarin)
Professional Working

Timeline

Barista

Leonidas Chocolate Cafe
01.2025 - 06.2025

Sales Associate

Three Dog Bakery
06.2022 - 08.2023

Barista

Dunkin' Donuts
01.2022 - 06.2022

Restaurant Team Member

Costa Vida
06.2021 - 06.2022

Horseback Riding Instructor

JJ's Equestrian Academy
09.2020 - 08.2023

Bachelor of Science - Public Relations

University of Minnesota

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Zaysha Westberg