Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Zea'daria Owens

Laurens,SC

Summary

Customer focused manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

7
7
years of professional experience

Work History

Restaurant Manager

Wendy's
Laurens, SC
02.2023 - Current
  • Supervised and trained staff in customer service, food handling, and safety protocols.
  • Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
  • Resolved customer complaints in a professional manner to maintain positive relationships with guests.
  • Assisted with kitchen preparation during peak times as needed.
  • Inspected dining room area regularly for cleanliness and adherence to safety standards.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Trained new employees to perform duties.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.

Owner

Hellthy Wings
Fountain Inn, SC
07.2020 - Current
  • Set pricing structures according to market analytics and emerging trends.
  • Established standards for quality control, customer service, health and safety regulations.
  • Created promotions and special events to attract customers and boost sales.
  • Developed menus that featured local ingredients while meeting customer demands.
  • Maintained relationships with suppliers and distributors in order to secure best deals on orders placed .
  • Made employee schedules, assigned work tasks and regularly checked quality and productivity of team members.
  • Hired, trained and motivated staff to fill all catering events.

Assistant Manager

Burger King
Laurens, SC
02.2021 - 01.2023
  • Maintained accurate inventories of food, supplies and equipment.
  • Ensured compliance with health, safety and sanitation standards.
  • Provided direction, guidance and motivation to team members.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.

Heat Treat Operator

ZF Transmissions
Gray Court, SC
04.2019 - 02.2021
  • Monitored furnace temperatures and adjusted accordingly to ensure accuracy of heat treat processes.
  • Loaded and unloaded materials into furnaces manually or using overhead crane equipment as needed.
  • Tested samples from each run for strength, ductility, grain structure and other properties according to customer requirements.
  • Identified potential defects in products during inspection phase and reported them immediately.
  • Measured, tested and visually evaluated finished products to assess conformance with specifications and assign grades.

Grocery Stocker

Walmart
Simpsonville, SC
09.2016 - 04.2019
  • Inspected product quality and quantity before restocking shelves with new items.
  • Verified stock levels of existing products on store shelves to ensure adequate inventory levels.
  • Rotated and faced product displays for optimal visual appeal.
  • Assisted customers in locating desired items within the store.
  • Monitored temperature of coolers, freezers, and refrigerators as needed to ensure food safety regulations are met.
  • Cleaned up spills promptly using proper safety procedures and equipment provided by the store.
  • Organized backroom storage areas in order to maximize space utilization.
  • Moved heavy merchandise around the store using pallet jacks or other necessary equipment.

Education

Some College (No Degree) - Education

Lander University
Greenwood, SC

Skills

  • Shift Management
  • Adaptable
  • Complaint Resolution
  • Team Management
  • Stockroom Management
  • Shift Scheduling
  • Hiring and Training

References

References available upon request.

Timeline

Restaurant Manager

Wendy's
02.2023 - Current

Assistant Manager

Burger King
02.2021 - 01.2023

Owner

Hellthy Wings
07.2020 - Current

Heat Treat Operator

ZF Transmissions
04.2019 - 02.2021

Grocery Stocker

Walmart
09.2016 - 04.2019

Some College (No Degree) - Education

Lander University

Similar Profiles

CREATE PROFILE
Zea'daria Owens