Zeba Lulat
East Hartford,CT
Summary
Dedicated college student with a passion for learning and commitment to academic excellence. Proficient in time management, collaboration, and problem-solving. Eager to contribute skills and enthusiasm to diverse projects and opportunities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
CVS Pharmacy
Vernon, CT
08.2023 - Current
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
Clerical Assistant
Manchester Youth Service Bureau
Manchester, CT
07.2023 - 08.2024
- Assisted with filing documents and maintaining records.
- Answered phone calls and directed them to the appropriate personnel.
- Generated reports using database software programs.
- Inputted data into spreadsheets for tracking purposes.
- Updated customer contact information in the system database.
- Maintained an organized filing system of paper documents.
- Performed data entry tasks with accuracy and speed.
Shift Manager
Buger King
Manchester, CT
12.2020 - 05.2024
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Monitored store operations to ensure compliance with company policies and procedures.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
- Investigated customer complaints regarding merchandise quality or availability promptly.
- Assisted in resolving escalated customer service issues in a timely manner.
- Responded quickly and effectively to emergency situations as they arose.
- Prepared detailed incident reports following any incidents that occurred during shifts.
Education
Some College (No Degree) - Molecular And Cell Biology
University of Connecticut
HartfordSkills
- Drug Inventory Control
- Medication Dispensing
- Drug Inventory Management
- FDA compliance
- Insurance Billing
- Regulatory Compliance
- Problem-solving skills
- Stocking shelves
- Verifying orders
Accomplishments
- Workplace Safety trained
- Ability to multitask
Languages
English
Full Professional
Gujarati
Native/ Bilingual
Hindi
Native/ Bilingual
Urdu
Professional
Arabic
Limited
Spanish
Elementary
Certification
- OSHA Certified
- NIIMS Certified
- CPR Certified
Timeline
Pharmacy Technician
CVS Pharmacy
08.2023 - Current
Clerical Assistant
Manchester Youth Service Bureau
07.2023 - 08.2024
Shift Manager
Buger King
12.2020 - 05.2024
Some College (No Degree) - Molecular And Cell Biology
University of Connecticut