Zebin Kadiwal
Richmond
Summary
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
5
5
years of professional experience
Work History
Cashier
Telfair Spices
Houston, TX
11.2024 - 06.2026
- Managed point-of-sale systems to ensure swift and accurate customer transaction processing.
- Resolved customer product inquiries, ensuring a seamless and enjoyable shopping experience.
- Supported inventory management by restocking shelves and organizing displays.
- Built relationships with customers to encourage repeat business.
Sales Account Executive
SIMSAM IT SOLUTIONS
Karachi, Pakistan
04.2023 - 03.2024
- Developed and maintained strong client relationships to drive customer satisfaction.
- Analyzed client feedback to enhance product offerings and improve service quality.
- Managed sales cycle to maintain solid customer base.
- Increased sales revenue by establishing and nurturing long-term client relationships.
Front Desk Receptionist
AAG TRAVEL AND TOUR
Karachi, Pakistan
08.2021 - 01.2023
- Greeted and assisted clients, ensuring a welcoming atmosphere and addressing inquiries efficiently.
- Managed phone calls and emails, providing timely information to enhance customer experience.
- Scheduled appointments and coordinated travel arrangements for clients, streamlining processes for efficiency.
Education
Higher Secondary Certificate - Humanities
Board of Intermediate Education
Karachi, Pakistan 05.2018
High School Diploma -
Happy Palace Girls College
Karachi, Pakistan 05.2016
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Team collaboration
- Reliability and punctuality
- POS system operations
Languages
Hindi
Professional Working
English
Professional Working
Urdu
Professional Working
Timeline
Cashier
Telfair Spices
11.2024 - 06.2026
Sales Account Executive
SIMSAM IT SOLUTIONS
04.2023 - 03.2024
Front Desk Receptionist
AAG TRAVEL AND TOUR
08.2021 - 01.2023
Higher Secondary Certificate - Humanities
Board of Intermediate Education
High School Diploma -
Happy Palace Girls College