Motivated leader driven to develop/carry out successful business plans.
Determined to exceed company goals and demanding objectives.
Exceptional attention to detail and a business-oriented mindset.
Four years of management, marketing and sales experience.
Overview
2027
2027
years of professional experience
Work History
General Manager
Agway Water Treatment
02.2025 - 06.2026
Oversee daily operations including customer service, sales, installations/maintenance, inventory management, product ordering, and store merchandising.
Manage scheduling and resource allocation for service calls, installations, and maintenance activities.
Develop and maintain service schedules for clients, ensuring regular follow-ups and adherence to maintenance timelines.
Manage the ordering, stocking, and distribution of materials to ensure efficient service delivery.
Identify opportunities for process improvements to increase efficiency, reduce costs, and improve service quality.
Develop and implement sales goals.
Manage the sales pipeline, track leads, and ensure timely follow-up.
Identify opportunities to expand product offerings to existing customers.
Design promotional/marketing campaigns for water treatment.
Provide technical support and guidance to clients regarding water treatment systems.
Lead, motivate, and mentor a team of service technicians and sales representatives.
Organize training sessions to ensure the team is well-versed in product knowledge and sales techniques.
General Operations Manager
Parker Furniture and Carpets
06.2023 - 02.2025
Oversee daily operations including customer service, sales, installations/maintenance, inventory management, product ordering, and store merchandising.
Manage scheduling and resource allocation for service calls, installations, and maintenance activities.
Develop and maintain service schedules for clients, ensuring regular follow-ups and adherence to maintenance timelines.
Manage the ordering, stocking, and distribution of materials to ensure efficient service delivery.
Identify opportunities for process improvements to increase efficiency, reduce costs, and improve service quality.
Develop and implement sales goals.
Manage the sales pipeline, track leads, and ensure timely follow-up.
Identify opportunities to expand product offerings to existing customers.
Design promotional/marketing campaigns for water treatment.
Provide technical support and guidance to clients regarding water treatment systems.
Lead, motivate, and mentor a team of service technicians and sales representatives.
Organize training sessions to ensure the team is well-versed in product knowledge and sales techniques.
Event Marketing Manager
Leaf Home - Leaf Home Water Solutions
03.2022 - 06.2023
Recruit, hire, train, and develop Event Marketers and create accountability through established Event Marketer goals and KPIs.
Develop timelines, organizational plans, and internal communications for cohesiveness and transparency across the organization.
Track and report event metrics to evaluate performance and ROI of events.
Develop and drive event-based marketing initiatives to generate sales leads for sales representative follow up.
Identify, schedule, and plan event calendar for team of Event Marketers in assigned district.
Responsible for budgeting and staffing for identified local events.
Attend trade shows, home shows, fairs, festivals, and community events and manage event marketing team in generating new sales leads.
Manage event marketing material and equipment - set up and tear down.
Collaborate with the local Operation and Installation Managers to grow brand presence within the local market.
Event Marketer
Leaf Home - LeafFilter
6 2019 - 03.2022
Generate leads and build brand awareness at events (home shows, fairs, festivals, and community events) located all over Western-Midwestern Pennsylvania, Eastern Mideastern Ohio, and Northern West Virginia.
Interact with event attendees, provide informative product demonstrations, and generate sales leads.
Responsible for meeting predetermined performance goals for each event as well as other KPIs.
Travel upwards of 200+ Miles to jobsites.
Walmart Associate
Walmart
10.2018 - 05.2019
Maximized customer interactions by promptly identifying needs and wants.
Resolved customer complaints and issues.
Increased customer satisfaction within departments.
Mentored and coached other team members to meet goals of the company.
Worked varied hours, days, nights and weekends as business needs dictated.
Student Recreation Center - Assistant Manager
Student Recreation Center
04.2016 - 09.2018
Train and supervise new employees.
Manage transactions involving registration and funds.
Compiled hourly user statistics to document usage, issues, and incidents to complete daily report form.
Maintained order among participants and spectators to enforce conduct rules conformance.
Responded to public inquiries to provide information about programs and facilities.
Resolve customer complaints and issues.
Opened, closed, and secured facilities at prescribed times to accommodate scheduled activities.