Zelinda Garcia
Body Up Medical Spa
Alamo,TX
2
Languages
26
years of professional experience
Detail-oriented professional with strong telephone skills and a proven track record in insurance verification. Committed to enhancing patient satisfaction through efficient appointment scheduling and streamlined office operations.
Work History
Receptionist
5 Months- Greeted patients upon arrival, ensuring a positive first impression and smooth check-in process
- called,confirmed,and rescheduled appointments to ensure patient attendance
- processed payments for services to facilitate smooth transactions
- copies and faxed documents
Receptionist
1 Year- Prepared office daily for patient visits, ensuring readiness for appointments and enhancing patient experience
- Prepare coffee for patients to enhance their comfort during visit
- Answered phone calls and responded to client inquiries professionally
- Called patients to confirm and reschedule appointments.
- Processed patients' intake forms
- Verify Insurance and Authorizations
- Collect Co-payments and pending Balance
- Schedule follow up appointments
Receptionist
3 Years- Answer calls and take messages
- Scheduled appointments to optimize patient flow
- collect co-payments and pending balance
- refer patients to specialist
- verify Insurance
- submit prior authorization
- medical records requested by Insurances
- enter daily faxes in log
- scan Patient Information
- Restock Inventory for the lab
- medical supplies for daily operations
Caregiver
1 Year 2 Months- Supported patient transfer from bed to wheelchair, prioritizing comfort.
- Cleanliness and hygiene of home
- cook breakfast and lunch
Caregiver
1 Year 2 Months- Supported patient transfer from bed to wheelchair, prioritizing comfort.
- cleanliness and hygiene of home
- cook lunch and dinner
Receptionist
2 Years 3 Months- Answered phone calls ,transfer calls to correct department and take messages
- schedule appointments and reschedule appointments
- scan patient intake and labs
- verify insurance and prior authorization
- collect co-payments
Clerk
1 Year 6 Months- Processed vendor payments to ensure timely financial transactions
- Daily Deposits
- Close Monthly Reports
- Generate invoices for vendors' services provided
- data entry
Receptionist
7 Years 4 Months- Managed phone calls and relayed messages to appropriate personnel
- call and confirm appointments and reschedule appointment
- Verify insurances and prior authorizations
- make copies and send faxes
- collect co-payments and pending balance
- file patient charts and take charts out for the week
- create charts
Telemarketer
1 Year- Handled multiple telephone lines
- assisted customers during peak season to ensure timely support
- outbound calls to promote fruits
- establish new accounts
- credit account on fruit that was damaged
- process incoming orders
- date entry
Clerk
3 Years 9 Months- Handled customer payment transactions
- answer multi-phone lines
- enter traffic tickets into database
- issue docket numbers , hearings
- collect payments
- schedule court dates and weddings
- faxes and copies
Education
GED
Skills
Data management
Client relations
Multiline phone support
Appointment scheduling
Data processing
Insurance processing
Languages
English
Spanish
Full Professional
Timeline
Receptionist
Body Up Medical Spa
03.2026 - CurrentRead More
Receptionist
Pulmonary Sleep Center of the Valley
03.2025 - 03.2026Read More
Receptionist
Children's Health Care Center
02.2022 - 02.2025Read More
Caregiver
Los Reyes Home Healthcare
01.2020 - 03.2021Read More
Caregiver
Caring Touch Home Health
01.2020 - 03.2021Read More
Receptionist
Gholam A Kiani
08.2016 - 11.2018Read More
Clerk
Mercedes Benz of San Juan
11.2013 - 05.2015Read More
Receptionist
Valley Pulmonary Group
03.2006 - 07.2013Read More
Telemarketer
Crest Fruit Company
03.2006 - 03.2007Read More
Clerk
Justice of the Peace
01.2001 - 10.2004Read More
PSJA Memorial High School
GED
Read More