Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zellie West

North Providence,RI

Summary

Adept at managing high-pressure situations and multitasking, demonstrated at Pane E Vino, where seamless guest service was ensured. Skilled in customer service and conflict resolution, I excel in fast-paced environments, achieving high accuracy in transactions and service delivery. My proactive approach and dedication to cleanliness and hygiene stand out, contributing significantly to workplace efficiency and customer satisfaction.

Overview

3
3
years of professional experience

Work History

Restaurant Hostess

Pane E Vino
Providence, RI
08.2022 - Current
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Food Runner

Al Forno
Providence, RI
07.2022 - 08.2022
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Collaborated well with other food runners to deliver orders accurately.
  • Delivered correct food items to tables according to order documentation.

Cashier

Millers Famous Sandwiches
East Providence, RI
06.2021 - 06.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Associates - Diagnostic Medical Sonography

Community College of Rhode Island
Warwick, RI

North Providence High School
North Providence, RI
06.2023

Skills

  • Customer Service
  • Strong multitasking
  • Greeting guests
  • Active Learning
  • Cleanliness and hygiene
  • Conflict Resolution

Timeline

Restaurant Hostess

Pane E Vino
08.2022 - Current

Food Runner

Al Forno
07.2022 - 08.2022

Cashier

Millers Famous Sandwiches
06.2021 - 06.2022

Associates - Diagnostic Medical Sonography

Community College of Rhode Island

North Providence High School
Zellie West