Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Zeloni Hartsfield

Gainesville

Summary

Dynamic and dedicated cashier at JCPenney, recognized for exceptional customer service and money handling skills. Demonstrated integrity and patience while resolving transaction issues, contributing to a positive shopping experience. Successfully implemented loss prevention strategies, enhancing store security and operational efficiency. Proven ability to adapt and support various departments, showcasing versatility in a fast-paced retail environment.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Cashier

JCPenney
07.2023 - 09.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Implemented loss prevention strategies, reducing instances of theft at checkout.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.

Education

Associate of Science - Nursing

Santa Fe College
Gainesville, FL
01-2027

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Money handling
  • Cash register operation
  • Refunds and exchanges
  • Merchandise restocking
  • Organizational growth

Certification

  • Licensed Nursing Assistant or CNA.

Timeline

Cashier

JCPenney
07.2023 - 09.2024

Associate of Science - Nursing

Santa Fe College

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Zeloni Hartsfield