Zena Burrell
Downers Grove
Summary
Professional with strong background in care coordination. Skilled in patient advocacy, healthcare planning, and resource management. Known for effective team collaboration and achieving measurable results. Adaptable to changing needs with robust communication and organizational skills. Reliable and focused on delivering high-quality care outcomes.
Overview
3
3
years of professional experience
Work History
Care Coordinator/Caregiver
ARCA Homecare
05.2023 - Current
- Determined need for special assessment activities for complex cases, effectively handling care plans.
- Used company software and databases to maintain records of services performed and patient conditions.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Warehouse Worker/Packer Operator
APL Logistics
07.2022 - 04.2023
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Program Specialist/Receptionist
Darien Park District
11.2021 - 07.2022
- Facilitated communication between clients and other service providers.
- Received incoming phone calls and contact form submissions and provided timely responses to inquiries.
- Planned and executed meetings to connect organizational representatives, community members and clients.
Education
Associate of Arts - Fashion Design
05-2017
GED -
05-2012
Skills
- Case management
- Documentation
- Organizational skills
- Patient advocacy
Timeline
Care Coordinator/Caregiver - ARCA Homecare
05.2023 - Current
Warehouse Worker/Packer Operator - APL Logistics
07.2022 - 04.2023
Program Specialist/Receptionist - Darien Park District
11.2021 - 07.2022
College of DuPage - Associate of Arts, Fashion Design
College of DuPage - GED,
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