Zena Kissinger
Beverly Hills
Summary
Excellent collaborator, with a strong focus on making close relationships with coworkers with while staying professional. An expert in handling customer interactions and de-escalating tense situations. Knowledgeable in basic food safety and preparation.
Overview
4
4
years of professional experience
Work History
Sales Associate
Bakehouse 46
06.2023 - Current
- Excellent customer service skills, utilizing patience, consideration, and strong conflict resolution
- Took specific orders, making sure to get every detail correct for customer satisfaction
- Experience with handling money and adhering to policy for exact transactions
- Worked on food preparation and other tasks with efficiency
- Strong collaboration and teamwork skills
Counter Sales Associate
Achatz Handmade Pie Co
12.2021 - 06.2024
- Handled complaints with kindness and consideration, working to find a solution that satisfies the customer
- Trained new hires on store policies, procedures, and food preparation
- Stayed notified on new products to keep co-workers informed on what they're promoting
Crew Member
Oberweis Ice Cream and Dairy Store
07.2021 - 11.2021
- Worked front counter and back-of-house
- Took orders, prepared meals, and collected payments.
- Handled multiple orders at once during rush hours
- Made very strong connections with my coworkers, helping with teamwork and collaboration
Education
Bachelor of Arts - Acting
Oakland University
Auburn Hills, MI05-2026
High School Diploma -
Wylie E. Groves High School
Beverly Hills, MI06-2022
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Food preparation
- Cashiering/Cash handling
- Swimming
- Excellent people skills
Timeline
Sales Associate
Bakehouse 46
06.2023 - Current
Counter Sales Associate
Achatz Handmade Pie Co
12.2021 - 06.2024
Crew Member
Oberweis Ice Cream and Dairy Store
07.2021 - 11.2021
Bachelor of Arts - Acting
Oakland University
High School Diploma -
Wylie E. Groves High School
Similar Profiles
Katie KucembaKatie Kucemba
Barista at Bakehouse 46Barista at Bakehouse 46
Ashley BishopAshley Bishop
High School Math Teacher at School District U-46High School Math Teacher at School District U-46
Ann GarciaAnn Garcia
Elementary Science Teacher at Parkwood Elementary School District U-46Elementary Science Teacher at Parkwood Elementary School District U-46