Zenaisia Walker
Coraopolis,PA
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal and problem-solving skills. As I am a detail-oriented team player with strong organizational skills. I have the ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Dons Appliances
03.2023 - Current
- Collaborate with Sales Representatives throughout the company
- Actively listen to customers and handle concerns quickly and professionally
- Held accountable for filling out invoices, running credit reports, filing, stocking, and maintaining upkeep on inventory
Security Advisory Agent
Edgeworth Security, LLC
05.2021 - 02.2023
- An Advisory Agent is the Supervisors 'second hand'
- Engaged in supervisory responsibilities requested of me
- Employed critical thinking skills to appraise and resolve complex situations involving staff
- Provided customer service by responding to clients phone calls, text messages, and emails
Security Agent
Edgeworth Security. LLC
04.2020 - 05.2021
- Provided remote guarding to high net worth clients homes and businesses
- Acquired and applied knowledge of company security systems, software, protocols, and oncoming sites to daily responsibilities.
- Proficient in report writing and making outbound calls to Law Enforcement and customers upon safety concerns
Chef
Healthcare Services Group
01.2019 - 03.2020
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Monitored line processes to maintain consistency in quality, quantity, and presentation.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
Line Cook/Prep
The Yard
05.2017 - 01.2019
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Followed orders from head chef to establish productive and timely preparation of meals.
- Prepared and cooked meals according to recipes and customer specifications.
Education
Associate of Arts - Culinary Arts
Pittsburgh Technical Institute
Oakdale, PA05.2019
High School Diploma -
Chambersburg Area Senior High School
Chambersburg, PA06.2017
Skills
- Customer service (7 years)
- Written & Verbal Communication Skills
- Security & Surveillance Experience
- Culinary & Restaurant Experience
- Quick learner & Team player
- Positivity & Reliability
- Two Person Integrity
- Leadership Skills
- Problem Solving
- Goal Oriented
Timeline
Customer Service Representative
Dons Appliances
03.2023 - Current
Security Advisory Agent
Edgeworth Security, LLC
05.2021 - 02.2023
Security Agent
Edgeworth Security. LLC
04.2020 - 05.2021
Chef
Healthcare Services Group
01.2019 - 03.2020
Line Cook/Prep
The Yard
05.2017 - 01.2019
Associate of Arts - Culinary Arts
Pittsburgh Technical Institute
High School Diploma -
Chambersburg Area Senior High School
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