Zenia Reyna
Phoenix,AZ
Summary
Adept Medical Technician and Surgery Coordinator with a proven track record at Cornea and Cataract Consultants of Arizona. Excelled in maintaining HIPAA compliance and enhancing patient care through effective communication and direct patient interaction. Demonstrated expertise in sterilization techniques and medical record documentation, contributing significantly to team cohesion and operational efficiency.
Overview
15
15
years of professional experience
Work History
Medical Technician and Surgery Coordinator
Cornea and Cataract Consultants of Arizona
10.2013 - Current
- Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Assisted physicians and nurses in performing diagnostic tests and procedures to identify accurate treatment for patients.
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
- Administered medications and performed basic and advanced patient assessments.
- Monitored inventory levels of supplies, equipment, and reagents used and placed orders for replacements.
- Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
- Maintained a sterile work environment, adhering to strict safety guidelines for optimal patient care.
- Updated patient records accurately and efficiently, ensuring proper documentation and communication between healthcare professionals.
- Followed appropriate disinfecting procedures to sterilize medical equipment.
- Trained new staff members in laboratory procedures, contributing to overall team success and cohesion.
- Registered and verified patient records before triage with most up-to-date information.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
Medical Assistant
Sunshine Pediatrics
07.2010 - 10.2013
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared lab specimens for diagnostic evaluation.
- Taught patients about medications, procedures, and care plan instructions.
Education
Associate of Applied Science - Medical Assistant
Allied Health Arizona College
Phoenix, AZ09-2009
High School Diploma -
Maryvale High School
Phoenix, AZ05-2006
Skills
- HIPAA regulations
- Direct patient care
- Patient interaction
- Immunohistochemical testing
- Maintaining equipment
- Patient vital taking
- Medical record documentation
- Sterilization techniques
- Equipment maintenance
- Test procedures
Timeline
Medical Technician and Surgery Coordinator
Cornea and Cataract Consultants of Arizona
10.2013 - Current
Medical Assistant
Sunshine Pediatrics
07.2010 - 10.2013
Associate of Applied Science - Medical Assistant
Allied Health Arizona College
High School Diploma -
Maryvale High School
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