Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Zeynep Hulagu

Deer Park,NY

Overview

5
5
years of professional experience
1
1
Certification

Work History

Cashier

Valero Gas Station
04.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Learned duties for various positions and provided backup at key times.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Performed cash, card and check transactions to complete customer purchases.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Server

Hal's Ice Cream
03.2019 - 10.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Education

Associate of Arts - Psychology

Suffolk County Community College
Selden, NY
05.2021

Bachelor of Arts - Psychology

SUNY Stony Brook
Stony Brook, NY
08.2024

Skills

  • Customer Service
  • Work Ethic and Integrity
  • Patience and Empathy
  • Payment Processing
  • POS system operations
  • ID Verification
  • Liquor regulations and compliance
  • Reliable and Responsible

Languages

Turkish
Native or Bilingual

Certification

QPR For Suicide Prevention Training

Timeline

Cashier

Valero Gas Station
04.2024 - Current

Server

Hal's Ice Cream
03.2019 - 10.2023

Associate of Arts - Psychology

Suffolk County Community College

Bachelor of Arts - Psychology

SUNY Stony Brook

QPR For Suicide Prevention Training

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Zeynep Hulagu