Zhane Owens
Lansing,IL
Summary
5 Star reviews employee , Accomplished Leasing Consultant with excellent abilities in customer service, telephone etiquette and issue response. Detailed knowledge of Illinois rental market for properties and impressive financial management skills. Well-qualified real estate consultant with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Leasing Consultant
Corona Realty Group
06.2022 - 08.2024
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Verified tenant incomes and other information before accepting lease applications.
- Responded to requests and scheduled appointments for property showings.
- Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
- Managed online listings for the property, ensuring accurate information was available for potential tenants at all times.
- Maintained high occupancy rates through effective marketing strategies and excellent customer service.
- Maintained organized files on all current and past tenants, allowing for efficient retrieval of information when needed.
Real Estate Assistant
Century 21 Circle Real Estate
09.2019 - 06.2022
- Leveraged comprehensive knowledge of the Multiple Listing Service (MLS) to input and maintain accurate information on property listings, ensuring a streamlined and error-free database
- Engaged with clients through various channels, including phone, email, and in-person interactions, delivering comprehensive and accurate information to enhance customer satisfaction and facilitate informed decision-making.
Intern
Century 21 Circle Real Estate
09.2018 - 08.2019
Education
Certificate of Completion - Real Estate Class
Real Estate Sales Academy
04.2024
Skills
- Negotiation Skills
- Communication Skills
- Networking
- Team Collaboration
- Client Engagement
- Research
- Data Management
- Organizational Efficiency
- Problem Solving
- Innovation
- Technology Implementation
- Marketing and Promotion
- Attention to Detail
- Time Management
- MLS Expertise
- Customer Service
- Phone and Email Etiquette
Certification
Real Estate Exam National & State ( PASS)
Timeline
Leasing Consultant
Corona Realty Group
06.2022 - 08.2024
Real Estate Assistant
Century 21 Circle Real Estate
09.2019 - 06.2022
Intern
Century 21 Circle Real Estate
09.2018 - 08.2019
Certificate of Completion - Real Estate Class
Real Estate Sales Academy
Real Estate Exam National & State ( PASS)
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