LeVert Payne
St.Louis,United States
Summary
Proven track record in enhancing tenant satisfaction and sales, leveraging skills in negotiation and customer service. At Timberland Partners, adeptly managed property listings and resolved tenant issues, boosting retention. Skilled in Yardi and relationship building, consistently exceed targets through effective problem-solving and market analysis.
Overview
6
6
years of professional experience
Work History
Leasing Consultant
Timberland Partners
Hazelwood, MO
11.2023 - Current
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
- Responded to requests and scheduled appointments for property showings.
- Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
- Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Assisted with property management tasks, ensuring timely completion of maintenance requests and rent collections.
- Managed online listings for the property, ensuring accurate information was available for potential tenants at all times.
Assistant Store Manager
Acceptance Now
St Louis, MO
12.2022 - 10.2023
- Daily operations would be Salesforce calls in the morning
- Followed by collection calls
- Then marketing calls
- If a customer is interested in services then I would display excellent customer service & bring in
- Take payments over the phone or in person
- Skills with Racpad & HighTouch
- Basic computer skills
Front Desk Reception,
Massage Envy
St Louis, MO
12.2021 - 11.2022
- Greeted customers and visitors in-person and via telephone calls.
- Acted as first point of contact and set appointments for prospective clients.
- Assisted customers by answering questions and fulfilling requests.
Retail Sales Representative
T-Mobile
St Louis, MO
01.2020 - 11.2021
- Offered each customer top-notch, personal service and
- polite support to boost sales and customer satisfaction.
- Increased sales by offering advice on purchases and
- promoting additional products.
- Maintained customer satisfaction while handling product
- returns quickly and protessionally.
Psychiatric Technician,
Missouri Department of Mental Health
St.louis
03.2019 - 12.2019
- Be a role model to the consumers of how you can independently do your own basic needs and show steps how to get back into independent living.
- Take vitals and chart them daily.
- Take quarter rounds to ensure the safety of the consumers.
Education
Diploma - General Studies
Hazelwood East
Hazelwood, MO05.2018
Skills
Application verification
Property Inspections
Fair housing policies
Local market conditions
Relationship building and retention
Upselling Strategies
Item Ticketing and Pricing
Assigning Tasks
Customer Service
Security Practices
Credit and Debt Card Processing
Yardi
Negotiation Skills
Reading Comprehension
Advanced computer skills
Problem Solving
Timeline
Leasing Consultant
Timberland Partners
11.2023 - Current
Assistant Store Manager
Acceptance Now
12.2022 - 10.2023
Front Desk Reception,
Massage Envy
12.2021 - 11.2022
Retail Sales Representative
T-Mobile
01.2020 - 11.2021
Psychiatric Technician,
Missouri Department of Mental Health
03.2019 - 12.2019
Diploma - General Studies
Hazelwood East