Ziqi Yu
Alhambra,USA
Summary
Bilingual professional fluent in English, Mandarin, and Cantonese, with a diverse background in customer service and office experience. Demonstrated success in enhancing student engagement during a two-month internship as a teaching assistant. Recent graduate from UCSD with a Bachelor’s Degree, equipped with strong communication and interpersonal skills.
Overview
6
6
years of professional experience
Work History
Office Coordinator
One Dream World Inn
Commerce
08.2024 - 12.2024
- Use electronic filing system, handing the documents of shipments, supplemental information, record keeping
- Communicate with wholesaler and customer in a Chinese
- Email & Phone etiquette
- Relationship building and problem solving
Front Desk Reception
Hour Lashes
San Diego
10.2022 - 06.2024
- Advanced customer service & communication, conflict resolution, scheduling reservation,
- Mail management, teamwork, and interdepartmental coordination, sales skills.
- self management
Teaching Assistant
Para Los Ninos
Los Angeles
04.2022 - 06.2022
- Organizing student records, navigating classrooms with students from various cultural and linguistic background
- Emotional intelligence and track and analyze student progress to contribute to data-driven teaching strategies
- Collaborated with faculty to deliver cohesive lesson plans and enhance classroom efficiency, and develop a deeper understanding of student's academic needs
Cashier
Mr.Wish
Rosemead
01.2019 - 03.2020
- Cash handling and transaction accuracy, developing exceptional customer service, personalizing suggestions and tailoring recommendations, effective feedback interpretation, multitasking and time management
Education
Diploma -
San Gabriel High School
San Gabriel06.2020
AA Degree - Business Administrative
East Los Angeles College
Monterey Park06.2022
Bachelor Degree - Business Economics
University of California- San Diego
San Diego06.2024
Skills
- Customer Services
- Adaptability
- Cash handling
- Multitasking
- Time management
- Communication
- Scheduling
- Effective Problem Resolution
- Teamwork
- Sales skills
- MS Office
- Google Proficiency
- Mandarin Language Proficiency
- Cantonese Language Proficiency
- Data entry
- Positive attitude
- Student engagement
- File organization
Languages
- English
- Mandarin
- Cantonese
Timeline
Office Coordinator
One Dream World Inn
08.2024 - 12.2024
Front Desk Reception
Hour Lashes
10.2022 - 06.2024
Teaching Assistant
Para Los Ninos
04.2022 - 06.2022
Cashier
Mr.Wish
01.2019 - 03.2020
Diploma -
San Gabriel High School
AA Degree - Business Administrative
East Los Angeles College
Bachelor Degree - Business Economics
University of California- San Diego
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