Zita Alexander

Dynamic professional with a proven track record in customer service and sales, notably at The Results Company. Skilled in upselling and problem-solving, I excel in creating positive customer experiences through effective communication and empathy. Achieved over 20% increase in customer satisfaction by leveraging technical support and account management skills. Customer Service Representative with background in providing exceptional support and resolving customer inquiries. Skilled in communication, problem-solving, and maintaining positive relationships with customers. Demonstrated ability to improve customer satisfaction and loyalty through attentive service and effective issue resolution. Committed to enhancing team performance by sharing knowledge and best practices in customer service operations. Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.