Zita Olivia
Mesquite,NV
Summary
Focused professional with 9 years of experience dealing Blackjack, Roullette, Paigow Poker and other Carnival Games.
Customer-oriented employee building rapport and facilitating positive experiences.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Table Games Dealer
The LINQ Hotel & Casino
Las Vegas, Nevada
01.2024 - Current
- Collected losing bets, and paid out winnings promptly and accurately.
- Balanced cash drawers according to established procedures at the end of each shift.
- Monitored behavior of players while dealing cards in various games, observing individuals for possible cheating.
- Communicated with supervisors and managers about suspicious or unruly behavior from patrons.
- Responded quickly and appropriately to any disputes that arose between players.
- Promoted special events within the casino's table games area.
- Maintained knowledge of game rules and regulations to ensure compliance with gaming laws.
- Calmed down angry guests or patrons using skills in active listening and positive engagement.
- Answered questions from patrons regarding house rules or gaming regulations.
- Explained rules, took bets and delivered payouts to facilitate movement of games.
- Performed minor maintenance on gaming equipment as needed.
- Assisted new players with understanding game rules and procedures.
- Dealt table games such as Blackjack, Carnival Games and Roulette professionally and accurately.
Table Games Dealer
Eureka Casino Resort
Mesquite, NV
12.2017 - 01.2024
- Collected losing bets, and paid out winnings promptly and accurately.
- Balanced cash drawers according to established procedures at the end of each shift.
- Monitored behavior of players while dealing cards in various games, observing individuals for possible cheating.
- Communicated with supervisors and managers about suspicious or unruly behavior from patrons.
- Responded quickly and appropriately to any disputes that arose between players.
- Promoted special events within the casino's table games area.
- Maintained knowledge of game rules and regulations to ensure compliance with gaming laws.
- Calmed down angry guests or patrons using skills in active listening and positive engagement.
- Contacted security staff to escort patrons with large winnings to vehicles or hotel rooms.
- Answered questions from patrons regarding house rules or gaming regulations.
- Explained rules, took bets and delivered payouts to facilitate movement of games.
- Performed minor maintenance on gaming equipment as needed.
Table Games Dealer
Virgin River Hotel & Casino
Mesquite, NV
12.2015 - 12.2017
- Collected losing bets and paid out winnings promptly and accurately.
- Balanced cash drawers according to established procedures at the end of each shift.
- Monitored behavior of players while dealing cards in various games, observing individuals for possible cheating.
Server
Panda Garden
Mesquite, NV
05.2015 - 12.2015
- Recorded meal selections and transactions in microsystem to deliver prompt service.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Presented menus and answered questions regarding items.
Education
High School Diploma -
Jakarta Adventist School
Jakarta 06-2012
Skills
- Game Management
- Currency Exchange
- Guest Service
- Shuffling
- Card Shuffling
- Payout Procedures
- Fraud Detection
- Active Listening
- Self-Directed
- Interpersonal Communication
- Organization
- Multitasking
- Basic Math
- Computer Skills
- Cash handling
- Game rules
- Payout management
- Player monitoring
- Customer service
- Event promotion
- Active listening
- Behavior observation
- Communication skills
- Team collaboration
- Game Pace Maintenance
Timeline
Table Games Dealer
The LINQ Hotel & Casino
01.2024 - Current
Table Games Dealer
Eureka Casino Resort
12.2017 - 01.2024
Table Games Dealer
Virgin River Hotel & Casino
12.2015 - 12.2017
Server
Panda Garden
05.2015 - 12.2015
High School Diploma -
Jakarta Adventist School