Zitlali Nava-Analco
Selma,NC
Summary
Dynamic and customer-focused professional with a proven track record at Michael Kors. Excelled in team collaboration and customer service, enhancing store environments and sales. Skilled in time management and problem-solving, consistently delivering high-quality service and achieving positive financial outcomes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Michael Kors
02.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Server
Mezcalito Mexican Cuisine
06.2023 - 12.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Hooters Girl
Hooters
12.2022 - 03.2023
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Sales Associate
Nike
10.2020 - 10.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage
Education
High School Diploma -
North Johnston High School
Kenly, NC06.2020
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Outgoing personality
Certification
Servsafe Alcohol certificate
Languages
Spanish
Native or Bilingual
Timeline
Server
Mezcalito Mexican Cuisine
06.2023 - 12.2023
Sales Associate
Michael Kors
02.2023 - Current
Hooters Girl
Hooters
12.2022 - 03.2023
Sales Associate
Nike
10.2020 - 10.2022
High School Diploma -
North Johnston High School
Similar Profiles
Orlando BarretoOrlando Barreto
Sales Associate at Michael KorsSales Associate at Michael Kors
Briana SavulakBriana Savulak
Temporary Sales Supervisor/Sales Associate at Michael KorsTemporary Sales Supervisor/Sales Associate at Michael Kors
Zesilia HernandezZesilia Hernandez
Assistant Manager at Michael KorsAssistant Manager at Michael Kors