Summary
Overview
Work History
Education
Skills
Timeline
Generic

ZIZHI CHEN

Portland

Summary

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Experienced individual with a contribution to a dynamic team, aiming to make a positive impact. Fresh perspectives and a friendly communicator to support the company. A bilingual speaker brings some customers better assistance.

Overview

5
5
years of professional experience

Work History

Sales Advisor

Shiseido Cosmetics
Daly City
07.2024 - 01.2025
  • Assisted customers in selecting skincare products tailored to individual needs.
  • Answered requests and concerns with friendly and knowledgeable service.
  • Maintained product displays to ensure a visually appealing shopping environment.
  • Stayed up-to-date on latest trends in sales promotions, product updates and service changes.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Operated register, handled cash and processed credit card transactions.
  • Replenished and arranged items to maintain appearance.

Sales Associate

Saks Fifth Avenue
San Francisco
01.2022 - 05.2024
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Answered incoming telephone calls to provide store, products and services information.
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selections and provided personalized service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Attended training sessions to stay informed on new products and sales techniques.

Authenticator

The RealReal
Brisbane
05.2020 - 11.2020
  • Completed day-to-day duties accurately and efficiently.
  • Worked with cross-functional teams to achieve goals.

Barista

Meetfresh
Union City
08.2019 - 11.2019
  • Prepared specialty beverages following established recipes and customer preferences.
  • Maintained cleanliness and organization of the workspace and equipment.
  • Trained new staff on beverage preparation and company standards.
  • Monitored inventory levels, restocking supplies as needed throughout shifts.
  • Collaborated with team members to manage busy service periods effectively.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.

Education

Bachelor of Arts - Fashion Merchandising

Academy of Art University
San Francisco, CA
05-2022

Skills

  • Product knowledge
  • Sales techniques
  • Register operations
  • Visual merchandising
  • Customer relationship management
  • FLUENT IN [Chinese]
  • Inventory management

Timeline

Sales Advisor

Shiseido Cosmetics
07.2024 - 01.2025

Sales Associate

Saks Fifth Avenue
01.2022 - 05.2024

Authenticator

The RealReal
05.2020 - 11.2020

Barista

Meetfresh
08.2019 - 11.2019

Bachelor of Arts - Fashion Merchandising

Academy of Art University

Similar Profiles

CREATE PROFILE
ZIZHI CHEN
Want your own profile? Build for free at Resume-Now.com