Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Zoe Barrett

Abilene,TX

Summary

Motivated college student who is able to balance my time with work and extracurriculars. I am a substitute teacher with 5 years of customer service experience, so I am able to balance best of both worlds. I am dependable with providing fast, high-quality customer service to guests in any setting. I am punctual and very outgoing. I pride myself in doing what needs to be done in a timely manner.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Substitute Teacher, K-12

Lubbock ISD
02.2024 - Current
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Took over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
  • Supervised lunchroom and recess activities.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.

Educational Aide

Abilene ISD
05.2023 - 06.2023
  • Enhanced student learning by providing individualized support and guidance in various subjects.
  • Monitored student progress through regular assessments, adjusting instruction as needed to address weaknesses and build on strengths.
  • Aided teachers in creating engaging lessons that aligned with state standards while meeting diverse learner needs effectively.
  • Coordinated extracurricular activities for students, fostering teamwork and building character outside of the traditional academic setting.

Barista

Starbucks
06.2021 - 09.2022
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.

Education

No Degree - Elementary Education

Texas Tech University
Lubbock, TX
05.2027

High School Diploma -

Abilene High School
Abilene, TX
05.2023

Skills

  • Customer Service
  • Work Ethic and Integrity
  • Time management skills
  • Reliability and punctuality
  • Customer Relations
  • Cash Register Operation
  • Written and verbal communication
  • Order Taking
  • Cleaning and sanitizing
  • Money Handling
  • Friendly and outgoing

Certification

  • Certified Educational Aide
  • CPR Certified
  • TABC Certification
  • Food Handling Certification

Languages

Spanish

Timeline

Substitute Teacher, K-12

Lubbock ISD
02.2024 - Current

Educational Aide

Abilene ISD
05.2023 - 06.2023

Barista

Starbucks
06.2021 - 09.2022

No Degree - Elementary Education

Texas Tech University

High School Diploma -

Abilene High School

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Zoe Barrett