Zoe Bergfield
Pensacola,Florida
Summary
Detail-oriented Assistant Manager with experience overseeing daily operations at a private school uniform shop serving Escambia County. Skilled in managing invoices, coordinating communication across multiple locations, and providing excellent customer service through order confirmation and resolution. Proven ability to ensure smooth workflow and accurate order fulfillment. Willing to relocate: Anywhere
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Manager
Zoghby's Uniforms
Pensacola, FL
03.2023 - Current
- Open shop daily, fill invoices, and ensure communication to other locations in Alabama, supporting efficient operations for Escambia county schools
- Collaborated with senior management to establish performance metrics and drive continuous improvement efforts.
- Write and upload invoices accurately, streamlining order processing for private school uniforms
- Contact customers to confirm, change, or complete orders, enhancing customer satisfaction and order accuracy
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Volunteer
Marcus Pointe Baptist Church
6205 North W Street Pensacola
04.2026 - Current
- Organized community outreach events to promote awareness of social issues.
- Assisted in fundraising efforts, increasing community engagement and support for initiatives.
Education
Upper secondary education -
High School Diploma -
Pine Forest High School
Pensacola, FL03-2023
Skills
- Outbound calling
- Customer service
- Inventory management
- Cash handling
- Microsoft Word
- Communication skills
- Order processing
- Supervising experience
- Point of Sale (POS) systems
- Problem-solving
Accomplishments
Currently obtaining Florida Real Estate License.
Certification
Driver's License
Languages
English
Timeline
Volunteer
Marcus Pointe Baptist Church
04.2026 - Current
Assistant Manager
Zoghby's Uniforms
03.2023 - Current
Upper secondary education -
High School Diploma -
Pine Forest High School
Additional Information
Authorized to work in the US for any employer