Nature Photography
Hiking
Fantasy Novels
Kayaking
Zoe Burke
Denton
Summary
Energetic and passionate applicant with dynamic customer service skills. Poised, personable and dedicated to a team-driven environment. Known for excellent customer relations and welcoming attitude.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Flight Attendant
Envoy Air Inc.
Irving, TX
05.2024 - Current
- Ensured safety and comfort of customers onboard aircraft.
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
- Answered passenger questions and provided solutions to issues arising during flights.
- Attended workshops and trainings in customer service, crew resource management (CRM), and safety procedures to keep abreast of all new requirements and procedures.
Certified Clinical Medical Assistant
Rapid Med
Highland Village, TX
09.2023 - 03.2024
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other provider instructions.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Directed patients every shift to exam rooms, filed questions, and prepared for provider examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Medical Assistant Extern
Medical City Denton
Denton, TX
01.2023 - 05.2023
- Collected histories, vitals, and current complaints via patient interviews.
- Helped with patient preparation and recovery to support patient comfort and well-being.
- Communicated with patients and families every workday to answer questions and provide reassurance.
- Sought feedback and guidance from supervisors to continuously improve performance.
Education
High School Diploma -
Guyer High School
Denton, TXSkills
- Regulatory Compliance
- Flight safety
- Customer Service
- Strong Work Ethic
- Interpersonal Communications
- Emergency Response
Certification
CCMA- Certified Clinical Medical Assistant
BLS- Basic Life Support
HIPPA Compliance Certification
FAA Medical Certificate First Class
Interests
Timeline
Flight Attendant
Envoy Air Inc.
05.2024 - Current
Certified Clinical Medical Assistant
Rapid Med
09.2023 - 03.2024
Medical Assistant Extern
Medical City Denton
01.2023 - 05.2023
High School Diploma -
Guyer High School