Zoe Burke
Denton,TX
Summary
Energetic and passionate applicant with dynamic customer service skills. Poised, personable, and dedicated to a team-driven environment. Known for excellent customer relations and a welcoming attitude.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Flight Attendant
Envoy Air Inc.
05.2024 - Current
- Ensure the safety and comfort of customers onboard the aircraft.
- Verify aircraft and passenger compliance with policies, regulations, and safety guidance.
- Answer passenger questions, and provide solutions to issues arising during flights.
- Attend workshops and training in customer service, crew resource management (CRM), and safety procedures to keep abreast of all new requirements and procedures.
Certified Clinical Medical Assistant
Rapid Med Urgent Care
09.2023 - 03.2024
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other provider instructions.
- Collaborated with medical and administrative personnel to maintain a patient-focused, engaging, and compassionate environment.
- Directed patients to exam rooms every shift, filed questions, and prepared for provider examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Medical Assistant Extern
Medical City Denton
01.2023 - 05.2023
- Collected histories, vitals, and current complaints via patient interviews.
- Helped with patient preparation and recovery to support patient comfort and well-being.
- Communicated with patients and families every workday to answer questions and provide reassurance.
- Sought feedback and guidance from supervisors to continuously improve performance.
Education
High School Diploma -
Guyer High School
Denton, TXSkills
- Regulatory Compliance
- Flight safety
- Customer Service
- Strong Work Ethic
- Interpersonal Communications
- Emergency Response
Certification
CCMA- Certified Clinical Medical Assistant
BLS- Basic Life Support
HIPPA Compliance Certification
FAA Medical Certificate First Class
Interests
Nature Photography
Hiking
Fantasy Novels
Kayaking
Timeline
Flight Attendant
Envoy Air Inc.
05.2024 - Current
Certified Clinical Medical Assistant
Rapid Med Urgent Care
09.2023 - 03.2024
Medical Assistant Extern
Medical City Denton
01.2023 - 05.2023
High School Diploma -
Guyer High School