Zoe Duensing
Frisco,TX
Summary
Detail-oriented and compassionate Advanced Medical Imaging student seeking a Sonography Clinical Placement. Brings a strong foundation in patient-centered communication, anatomy, and imaging coursework, combined with hands-on healthcare experience. Dedicated to applying technical precision and empathy to contribute to quality diagnostic imaging and patient care.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Scheduler
GI Alliance
08.2025 - Current
- Schedule and coordinate appointments for gastrointestinal specialists and nurse practitioners, gaining familiarity with abdominal anatomy, digestive system disorders, and imaging referrals such as abdominal ultrasound, CT, and MRI.
- Review physician orders and diagnostic test requests to ensure accuracy and completeness prior to scheduling imaging procedures.
- Verify insurance, process authorizations, and communicate with patients regarding procedure preparation (e.g., fasting, hydration, and arrival instructions).
- Manage high-volume patient calls, portal messages, and referral coordination while maintaining accuracy and compassion under pressure.
- Collaborate with medical assistants, nurses, and imaging staff to support patient flow and clinical efficiency.
- Uphold HIPAA compliance and demonstrate strong interpersonal communication with patients of diverse backgrounds — foundational to effective sonographic care.
Volunteer
Medical City Plano Hospital
08.2025 - Current
- Assist patients and visitors at the hospital information desk, providing directions, answering questions, and offering escort assistance.
- Support hospital staff in maintaining patient flow and a welcoming environment.
- Strengthen communication and professionalism in a clinical setting while observing imaging department workflow.
Speech-Language Pathology Assistant (SLPA)
Jabbergym, LLC
11.2021 - 07.2024
- Supported therapy for students with communication disorders using high- and low-tech AAC systems.
- Followed SLP treatment plans, tracked progress, and maintained HIPAA-compliant documentation.
- Strengthened adaptability, empathy, and teamwork—skills transferable to patient care in sonography.
Education
B.S. - Advanced Medical Imaging, Pre-Diagnostic Medical Sonography
Boise State University Online
08-2027
A.S. - Speech-Language Pathology Assistant
American River College
05.2021
B.S. - Communication Sciences & Disorders
California State University, Sacramento
05.2019
Skills
- Patient care
- Communication
- Professionalism
- EMR documentation
- Scheduling
- Insurance coordination
- HIPAA compliance
- Clinical organization
- Team collaboration
- Multitasking
- Fast-paced settings
- Obtaining authorizations
- Facility coordinating
- Strong organization
- Following up with patients
- Verifying insurance
- Insurance verification
- Teamwork and collaboration
- Problem-solving
- Customer service
- Problem-solving abilities
- Attention to detail
- Collaboration and teamwork
Certification
- Licensed Speech-Language Pathology Assistant (SLPA), State of California, #6680
- CPR / BLS, American Heart Association
- HIPAA and OSHA Compliance Training, Boise State University
Timeline
Patient Scheduler
GI Alliance
08.2025 - Current
Volunteer
Medical City Plano Hospital
08.2025 - Current
Speech-Language Pathology Assistant (SLPA)
Jabbergym, LLC
11.2021 - 07.2024
A.S. - Speech-Language Pathology Assistant
American River College
B.S. - Advanced Medical Imaging, Pre-Diagnostic Medical Sonography
Boise State University Online
B.S. - Communication Sciences & Disorders
California State University, Sacramento