Zoe Guidry
Houston
Summary
Dedicated front-of-house employee skilled in customer service, team collaboration, and conflict resolution. Committed to creating a positive dining atmosphere and enhancing guest experiences.
Overview
4
4
years of professional experience
Work History
Front of House Employee
Common Bond Cafe and Bakery
Houston
05.2025 - 12.2025
- Welcomed customers and provided friendly service at the cafe and bakery.
- Maintained cleanliness of dining area, ensuring a pleasant environment for guests.
- Assisted with cash register operations, processing orders accurately and efficiently.
- Resolved any customer complaints or issues promptly with professionalism.
Server
Galveston Country Club
Galveston
03.2024 - 12.2024
- Provided exceptional customer service to enhance dining experience for members.
- Collaborated with kitchen staff to ensure timely food delivery and presentation.
- Processed payments accurately using POS system for member transactions.
- Assisted in training new servers on club's policies and service standards.
Front of House Employee
Hopdoddy Burger Bar
Houston
03.2022 - 01.2023
- Collaborated with team members to support daily operations during busy shifts.
- Encouraged a positive atmosphere, contributing to team morale and customer experience.
- Answered phone calls, took reservations, and answered inquiries.
- Explained menu items, took orders and delivered food courses according to instruction.
Education
Bachelor of Science - Psychology
University of Houston
Houston, TX12-2027
High School Diploma -
Emery Weiner School
Houston05-2019
Some College (No Degree) - Mathematics
Tulane University
New Orleans, LASkills
- Customer service
- Team collaboration
- Conflict resolution
- Time management
- Event planning
- Critical thinking
- Problem solving
- Communication skills
- Mobile app development
- Computer programming
- Point-of-sale system
- Safe food handling
- Table setting
- Food running
Timeline
Front of House Employee
Common Bond Cafe and Bakery
05.2025 - 12.2025
Server
Galveston Country Club
03.2024 - 12.2024
Front of House Employee
Hopdoddy Burger Bar
03.2022 - 01.2023
Bachelor of Science - Psychology
University of Houston
High School Diploma -
Emery Weiner School
Some College (No Degree) - Mathematics
Tulane University