Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic
Zoe Holmes

Zoe Holmes

Crosby

Summary

Driven and enthusiastic professional with a proven track record in dining area management and guest complaint resolution. Excelled in high-stress environments at Saltgrass Steakhouse, enhancing guest experiences through effective seating coordination and clear communication. Demonstrates strong leadership and an optimistic outlook, consistently ensuring smooth operations and customer satisfaction.

Overview

2
2
years of professional experience

Work History

Hostess

Saltgrass Steakhouse
02.2024 - 06.2024
  • Greeting guests and setting the tone for their experience
  • Assisting guests in their seating arrangement and walking them to their table
  • Setting up large parties in an efficient and timely manner
  • Working under large amounts of stress and a quickly paced environment
  • Assisting servers with their duties by running drinks, food, and checking on tables
  • Light cleaning and restocking of bathroom by refilling paper towels, toilet paper, and wiping down sink area
  • rolling silverware for the whole restaurant

Service Team Member

Michaels Craft Store
10.2022 - 07.2023
  • Assisting guests with their needs in purchasing product or information regarding a product
  • Cashiering and handling money in regards to checking guests out and making transactions
  • Tidying up the store known as "recovering" and returning misplaced products to their assigned area
  • Light cleaning of the store and bathrooms which included sweeping and vacuuming
  • Closing and opening the store as well as working holidays

Education

High School Diploma -

Klein Oak HS
Spring
03-2025

Skills

  • Seating coordination
  • Dining area maintenance
  • Dining room management
  • Guest complaint resolution
  • Clear communication
  • Problem Solving
  • Tidiness
  • Fast paced environment
  • High stress environment
  • Optimistic
  • Punctual
  • Outgoing
  • Leader
  • Enthusiastic

Interests

I have great interest in creating pottery, painting, and drawing I also have lots of motivation in the gym as I work on my fitness goals everyday I would call myself a very creative and strong individual

Timeline

Hostess

Saltgrass Steakhouse
02.2024 - 06.2024

Service Team Member

Michaels Craft Store
10.2022 - 07.2023

High School Diploma -

Klein Oak HS
Zoe Holmes