Zoe L. Carr
Grove City
Summary
Dynamic professional with a proven track record at Cracker Barrell, adept in dining room management and enhancing customer satisfaction. Skilled in utilizing POS systems and excelling in verbal communication, I thrive in fast-paced environments, driving sales strategies and fostering team collaboration. Renowned for transforming challenges into opportunities, ensuring operational excellence.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Host
Cracker Barrell
Grove City
05.2024 - 05.2025
- Ensured compliance with health and safety regulations within the restaurant.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Assisted staff by serving food and beverages or bussing tables.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Answered telephone to provide dining information and take reservations.
Point of Sale Associate
Petland
Grove City
01.2024 - 03.2024
- Reconciled cash register at the end of shift by balancing cash, credit cards, and checks.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Answered phone calls to assist customers with questions and orders.
- Maintained the appearance of the store by arranging and replenishing displays and merchandise racks.
- Managed multiple tasks simultaneously while providing excellent customer service at all times.
Sales Associate
Bath and Body Works
Grove City
01.2023 - 01.2024
- Greeting customers
- Selling merchandise
- Product Knowledge
- Operating register
- ETC
Education
CTE Certification - Medical Professions
Tri-County Career Center
Nelsonville, OH05.2023
General Studies Diploma - Biology, Geometry, Creative Writing
Nelsonville York City Schools
Nelsonville, OH05.2023
Skills
- Telephone reception
- Menu management
- Dining room management
- Workflow optimization
- Event planning assistance
- Reservations management
- Verbal and written communication
- Task prioritization
- Sales strategies
- Team collaboration
Certification
- CPR
- First Aid & Bloodborne Pathogens
Hobbies and Interests
- Music
- Reading
- Writing
Area Of Study
- Communication Skills
- Infection Control
- Nutrition and Wellness
- Ethics
- Employability Skills
Timeline
Host
Cracker Barrell
05.2024 - 05.2025
Point of Sale Associate
Petland
01.2024 - 03.2024
Sales Associate
Bath and Body Works
01.2023 - 01.2024
CTE Certification - Medical Professions
Tri-County Career Center
General Studies Diploma - Biology, Geometry, Creative Writing
Nelsonville York City Schools
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