Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zoe Olmsted

Eau Claire

Summary

An enthusiastic Sociology student with a diverse customer service background. Specializes in customer relationships, especially in fine dining experiences. Has a passion for being a team player, building customer rapport, and working in a fast-paced environment.

Overview

5
5
years of professional experience

Work History

Bookseller

Books-A-Million
Eau Claire
10.2024 - 04.2025
  • Checked out customers at the register
  • Helped customers find specific books
  • Recommended books for customers based on their interests
  • Shelved books alphabetically and properly organized the books according to their section
  • Created displays for holidays and promoted the event to customers
  • Introduced customers to the Million Club Member card, made to help members save on their purchases
  • Greeted customers and resolved issues or complaints
  • Answered the phone and helped customers place orders online

Server

The Waters
Oshkosh
05.2023 - 08.2024
  • Serving customers food and beverages in a positive and timely manner, as well as recommending menu items tailored to individual patrons' requests
  • Provide welcoming customer service, answering all questions surrounding the services the yacht club provided to sailors and other patrons
  • Encouraging new memberships and retaining information regarding current members to encourage a familial environment
  • Communicating with all team members to create more efficient systems
  • Managed cash register
  • Designed and decorated dining tables, curated for specific events and holidays

Animal Care Staff

See Spot Run on 21
Omro
10.2020 - 01.2022
  • Prepared meals for pets with specific diets in a timely manner
  • Powerwashed kennels and maintained clean environments for all pets
  • Administered medications to animals per their schedules including insulin
  • Organized the most efficient way for all animals to
  • Had the responsibility of closing alone ensuring all animals were safe, all tasks were completed, and the building was prepared for the next shift
  • Managed pets' overnight stays and prepared suites in accordance with animals' behaviors and requirements

Education

Some College (No Degree) - Sociology

University of Wisconsin, Eau Claire
Eau Claire, WI
12-2026

Liberal Arts Transfer Program - Sociology

Chippewa Valley Techincal College
Eau Claire, WI
12-2024

Skills

  • Customer service
  • Cash handling
  • Time management and punctuality
  • Oral and written communications
  • Point of sale system operation
  • Critical thinking and problem solving

Timeline

Bookseller

Books-A-Million
10.2024 - 04.2025

Server

The Waters
05.2023 - 08.2024

Animal Care Staff

See Spot Run on 21
10.2020 - 01.2022

Some College (No Degree) - Sociology

University of Wisconsin, Eau Claire

Liberal Arts Transfer Program - Sociology

Chippewa Valley Techincal College

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