Zoe Robinson
Studio 84 School of Dance
New Iberia,LA
4
years of professional experience
Dedicated server with proven expertise in exceptional customer service, order accuracy, and team collaboration. Committed to enhancing dining experiences and creating positive guest engagement.
Work History
Server
1 Year 7 Months- Delivered exceptional customer service in fast-paced dining environment.
- Managed orders efficiently using POS systems to enhance accuracy.
- Trained new staff on menu items and service protocols, improving team performance.
- Collaborated with kitchen staff to ensure timely food delivery and quality standards.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
Server/Bartender
3 Years 6 Months- Provided exceptional customer service, enhancing dining experiences through attentive interactions.
- Assisted in cocktail preparation, ensuring quality and consistency in beverage offerings.
- Collaborated with kitchen staff to coordinate timely food delivery and order accuracy.
- Maintained cleanliness and organization of bar area, adhering to health and safety standards.
- Resolved customer complaints promptly, fostering positive relationships and repeat business.
- Trained new staff on menu items, drink recipes, and customer service protocols.
- Managed cash register operations, processing transactions efficiently with attention to detail.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Dance Assistant
4 Years- Assisted instructors in delivering dance classes, ensuring choreography was taught accurately and effectively.
- Developed lesson plans that catered to diverse skill levels, fostering a supportive learning environment.
- Mentored junior assistants, providing guidance on teaching techniques and classroom management strategies.
- Collaborated with faculty to refine teaching methodologies, enhancing overall class quality and student retention rates.
- Increased students'' confidence and stage presence through coaching on facial expressions and body language during performances.
- Provided one-on-one guidance to struggling students, helping them improve their technique and overall performance level.
- Demonstrated versatility as a dance assistant by working with various age groups, skill levels, and dance styles such as ballet, jazz, hip-hop, contemporary, and tap.
- Enhanced student performance by providing personalized dance instruction and feedback.
Education
No Degree - Nursing
Skills
Strong work ethic
Exceptional customer service
Guest engagement
Service prioritization
Order accuracy
Timeline
Server
Jane’s Seafood and Chinese
01.2025 - CurrentRead More
Server/Bartender
LT’s Seafood and Steakhouse
02.2023 - CurrentRead More
Dance Assistant
Studio 84 School of Dance
08.2022 - CurrentRead More
South Louisiana Community College
No Degree from Nursing
Read More