Zoe Rodriguez
Galveston,TX
Summary
Qualified customer care professional with solid background in patient care and administrative support. Efficiently managed client scheduling, registration, and coordination, ensuring seamless operations. Demonstrated strong communication, problem-solving skills, team collaboration, adaptability, and organizational skills to achieve optimal client outcomes.
Overview
4
4
years of professional experience
Work History
Patient Service Specialist
UTMB Healthcare Systems
Galveston, TX
02.2026 - Current
- Adapted quickly to changing policies or procedural updates within the clinic, maintaining consistent levels of efficiency and accuracy in daily tasks.
- Managed high call volumes by efficiently triaging incoming requests to appropriate departments or personnel.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
Bartender Supervisor
Tsunami Tequila Emporium
Galveston, TX
07.2022 - Current
- Oversaw maintenance tasks for all bar equipment, ensuring optimal functionality during busy hours.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
Education
High School Diploma -
Ball High School
Galveston, TX05-2019
BBA - Business Administration
Galveston College
Galveston, TX05-2027
Paralegal - Law
Galveston College
Galveston, TX05-2027
Skills
- Multitasking and organization
- Team collaboration
- Phone and email etiquette
- Quality assurance
Timeline
Patient Service Specialist
UTMB Healthcare Systems
02.2026 - Current
Bartender Supervisor
Tsunami Tequila Emporium
07.2022 - Current
BBA - Business Administration
Galveston College
High School Diploma -
Ball High School
Paralegal - Law
Galveston College