Zoe Ruscoe
Hutto,TX
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
In-N-Out Burger
Pflugerville, TX
10.2024 - Current
- Resolved customer complaints promptly and professionally.
- Resolved customer inquiries in a timely manner.
- Processed customer transactions accurately and efficiently.
- Assisted customers with menu selections and special requests.
- Demonstrated active listening skills when responding to customer questions and complaints.
- Supported customer service goals and enhanced relations through friendly, knowledgeable, and positive communication.
- Collaborated with team members to ensure smooth service flow.
- Trained new associates on service procedures and protocols.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Education
Hutto High School
Hutto, TXSkills
- Customer service
- Complaint resolution
- Problem resolution
- Complex problem-solving
- Team collaboration
- Time management
- Communication skills
- Active listening
Timeline
Customer Service Associate
In-N-Out Burger
10.2024 - Current
Hutto High School