Zoe Weaver
Galloway,NJ
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Restaurant Hostess
Ocean Steak
Ocean Casino Atlantic City
05.2023 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, menu information and other questions regarding the casino.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Server
Olive Garden Restaurant
Mays Landing, NJ And Deptford, NJ
12.2020 - 05.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Pool Supervisor
American Pool Enterprises Inc.
Atlantic City, NJ
06.2015 - 08.2022
- Reviewed and updated facility policies as necessary to remain compliant with local regulations, industry best practices, and safety standards.
- Tested and maintained water quality with periodic sampling.
- Handled chemicals such as chlorine and celite to maintain safety and cleanliness quality standards of pool water.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Maintained clean and sanitary conditions for swimmers by regularly testing water quality and ensuring proper chemical balance.
Shift Manager
Ritas Water Ice
Glassboro, NJ
03.2017 - 09.2020
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
Education
Bachelor of Arts - Psychology
Stockton University
Absecon, NJ05.2023
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Active Learning
- Cash Handling
- Restaurant layout knowledge
- Up-selling techniques
- Interactive communication skills
Timeline
Restaurant Hostess
Ocean Steak
05.2023 - Current
Server
Olive Garden Restaurant
12.2020 - 05.2023
Shift Manager
Ritas Water Ice
03.2017 - 09.2020
Pool Supervisor
American Pool Enterprises Inc.
06.2015 - 08.2022
Bachelor of Arts - Psychology
Stockton University